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ST. CHARLES LIVING | New Digital Features from St. Charles Park District Help Community Members Stay in the Know


ST. CHARLES LIVING | New Digital Features from St. Charles Park District Help Community Members Stay in the Know


Residents are Encouraged to Sign Up Today!

ST. CHARLES–These days it’s never been easier to learn about community programs or park amenities and communicate with St. Charles Park District staff.

 

Community members seeking current details on specific activities or seasonal facilities that match their interests and lifestyle can customize their online experience with the new Follow Your Interest feature at followyourinterest.com/stcparks. The feature can also be found on the right-hand side (or bottom if searching with a mobile device) of the park district’s main site, stcparks.org.

 

By signing up, subscribers receive notifications on such timely matters as weather-related cancellations and schedule changes in addition to other updates relating to various activities and facilities. Seasonal offerings such as adult softball leagues, summer camps, and boating are featured as are feeds for park district spaces like Otter Cove Aquatic Park, Swanson Pool and Pottawatomie Park’s River View Miniature Golf Course. Norris Recreation Center provides feeds for those looking to stay tuned into group fitness, pickleball, tennis and overall facility updates.

 

“The content was created based on what we’ve had the most inquiries about over the years,” said Erika Young, public relations and marketing manager for the park district, adding that subscribers receive updates in the form of text messages.

 

The feature, which is easily accessible via mobile device as well as desktop, also allows community members to quickly reach out to a member of the park district staff via the Contact Us button. By selecting this option, community members begin a text message into the District’s communication software that allows staff to quickly and easily communicate back to the question or concern. Or visitors can directly send a text message to 630-513-3331 to begin this two-way communication option.

 

This number is also a way for people to notify staff of matters that require prompt attention. Instances may include a fallen tree blocking a trail or a playground maintenance issue. Community members can include pictures in their messages.

 

“While staff conduct regular inspections on park property, we rely on our neighbors to keep us informed of safety concerns since staff cannot be onsite 24/7,” said Young, who noted that while this form of communication can serve many needs, it is not suited to address program registration, payment or act as an absence line for the preschool program.

 

Another recently added feature is an online language translator. Located in the footer of all the District’s websites, the translator includes a number of different languages including Spanish, Polish and Chinese that convert all text on webpages. 

 

“A language translator is also available when using our text number,” Young said.

 

Social media channels also keep community members in the know with information about upcoming events, programs and happenings around the District. Visit stcparks.org for more information and to link up to each social media page.

 

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